Each client is unique and has different communication needs. We begin by obtaining a clear and thorough understanding of your needs and expectations. Then we work together closely with our clients to determine the best solutions.
About Us
Whether your business is brand new or has a long history, we at Diamond Connect are committed to becoming your trusted advisor.
After 25 years of telecom experience, we pledge to “Do whatever it takes to make customer service paramount while treating your organization like our own.”
We stand by our commitment to enable your business to grow, be profitable and stay competitive in this ever-changing world of technology.
Products and Services
PRODUCTS
Diamond Connect is proud to partner with the best manufacturers in the industry. We are particular about who we work with because we want you to receive the most reliable service and products possible.
Along with our partners such as Ring Central, Mitel, Nextiva, Light path, VZ, Dial Pad just to name a few, we offer our clients, current and future, the best network solutions available. We specialize in voice, ucass, data, contact centers, and cybersecurity for businesses of any size.
SERVICES
Allow our highly trained staff to provide your organization with a complimentary assessment of your entire network.
Customer service excellence makes the difference. When you do business with us, you’re not just purchasing a product–you’re gaining a partner. Our staff works hard to anticipate client needs and then design proactive solutions that work.
VOICE • DATA • NETWORK SOLUTIONS • DIAGNOSIS • SYSTEM DESIGN • SUPPORT
Testimonials
You helped us in making our decision, a decision that we could not be happier with, and for
that we are truly grateful in bringing our system to fruition. The quality of our outgoing calls as well as incoming are crystal clear the phone
equipment although we are still getting used to its many features is top of the
line. We look forward to many years together as our company will grow so will our
communication requirements, and knowing that you will be there to guide us.
President - Gift Basket Company
Great Neck, NY
Diamond Connect assisted our firm in moving away from a 10 year old on premise phone system with call recording to a fully cloud based system. Our company makes thousands of outbound calls so call quality and reliability is paramount. They implemented a better internet connection with fail safes and moving to a cloud telecom provider. We couldn’t be more pleased with the solution and savings we’ve realized. Their process was great and their relationships with carriers have benefited our company greatly.
President - Marketing Firm
Detroit, MI
Working with Diamond Connect proved to be a great choice for us and we are so glad to be working with them now for years. They upgraded us from a PBX to Mitel solution and are always available to us when we have any questions. They truly are professionals and strive to make us as successful as possible. I would highly recommend them.
Vice President - Marketing Firm
Bellport, NY
We have been working with Diamond Connect for the past 14 years. They provide voice/data solutions for many of the projects my company has been working on. One of the main reasons why I highly recommend Diamond Connect is because I trust them with our clients and I know I can implement a solution without having to worry about a thing! I know I will have extremely knowledgeable and reliable contacts I can call and rely on who will assist me with my needs in order to ensure each project is a success.
IT Specialist
Glen Cove, NY
I am so very pleased with the service and results that Diamond Connect provides for us that we have been with them now for years. They care about our company, are responsible and very knowledgeable, always steering us in the right direction whenever we have questions or concerns. That in turn lets us provide the very best service to our customers which is of utmost importance to us. I would surely recommend them to anyone looking to strengthen their communication system needs.
Chief Operating Officer
West Palm Beach, FL
Contact Us
516 268 4875
[email protected]
41A Bayville Ave
Bayville NY 11709